Privacy policy
Last updated: June, 2025
Mobility Supply Store operates this website and provides all related features, tools, products, and services to offer you, the customer, a curated shopping experience (the "Services"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with the website or make a purchase.
By accessing or using the Services, you confirm that you have read and understand how we collect, use, and disclose your personal information as described in this Privacy Policy.
1. Personal Information We Collect
"Personal information" refers to any information that can identify you or be reasonably linked to you. We may collect the following:
Contact details: Name, billing/shipping address, phone number, and email.
Payment details: Payment method and information, transaction information.
Account info: Username, password, preferences, order history.
Transaction info: Items viewed, added to cart, purchased, or returned.
Communication info: Customer service messages or inquiries.
Device info: Browser type, device identifier, and IP address.
Usage info: Time spent, pages visited, and your interactions with our website.
2. How We Collect Information
We may collect personal information through the following sources:
- Directly from you when you visit, create an account, make a purchase, or contact us.
- Automatically through cookies, pixels, and similar tracking tools.
- From internal systems that help us fulfill orders and manage customer relationships.
3. How We Use Your Information
We use your personal information to:
Provide and manage the Services: Process transactions, fulfill orders, manage your account, and offer personalized content.
Customer support: Respond to inquiries and provide order updates.
Marketing and communication: Send you updates, promotions, or product recommendations.
Security and fraud prevention: Protect your information and our site against unauthorized access or misuse.
Legal compliance: Comply with applicable laws and respond to legal requests.
4. How We Share Your Information
We may share your information with trusted service providers who help us operate our website, manage orders, process payments, provide customer support, or deliver marketing content.
We will never sell your personal information. We may disclose information if required by law or to protect the integrity and security of our Services.
5. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect or store information from children. If we learn that we have done so, we will delete the information promptly.
6. Data Security and Retention
We use reasonable safeguards to protect your information, including secure servers and encryption technologies. However, no system is completely secure, and we cannot guarantee absolute protection.
We retain your data as long as necessary to fulfill orders, provide customer support, and meet legal or operational requirements.
7. Your Rights
As a customer in the United States, you may have the following rights:
Access: Request details about the information we have collected about you.
Correction: Request updates to inaccurate or outdated information.
Deletion: Request deletion of your personal data, subject to legal limitations.
Communication preferences: Opt out of marketing communications at any time.
To make a request, contact us using the information below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date and post the revised policy on this page. Continued use of the Services signifies your agreement to the updated terms.
9. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us at:
Email: help@mobilitysupplystore.com
Phone: +1-857-800-8573
By using our Service, you agree to this Privacy Policy.